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Chapter Twenty-nine
Irena Czinko sat in the center of her sofa bent over a paper she 
was signing on the coffee table amidst a clutter of other papers and 
manila folders.  Her red hair hung down to the tabletop on either side, 
softly tracing its own signature on the adjacent papers.  The signing 
completed, she plunked down the pen emphatically and then swung a 
triumphant fist in the air as she shouted, "Yes!  Yes!"  
It was nearly 11 p.m., and she had just completed arrangements 
for Tommy Troulson to receive help on a weekly basis through the 
Child and Family Counselling Center.  Sliding her thumbs under her 
ears, she lifted her hair in both hands and fell backwards against the 
couch.  The bright red strands spread out behind her like a sunburst 
as they came to rest on green velvet upholstery.  Irena stared 
motionless at the ceiling of her studio apartment, deep in thought.
As she lay there reviewing the day's activities her eyes blinked in 
disbelief.  The Department of Social Services had become so inefficient 
that even a ten-year veteran like herself was astounded.  Her efforts 
earlier in the week to arrange counselling for Tommy had met with 
every sort of delay imaginable, but then she thought she had finally 
broken through the red tape, only to discover at four o'clock this 
afternoon that her request had found its way to the "In" basket of a 
bureaucrat away on a month's vacation.  No wonder she had been 
dreaming all week about swimming upstream in a river of molasses!
Desperate to get help for the boy before it was too late, Irena had 
decided to do a "no-no" and circumvent the system.  She used the final 
hour of the workday to gather up Tommy's files, all sorts of blank 
forms, and the home phone numbers of virtually everyone in the 
Department and at Child and Family Counseling.  Calling co-workers at 
home on DSS business was a cardinal sin, but Irena saw no alternative.  
She picked up a large Coke, cheeseburger, and fries at Burger King's 
drive-thru window, drove home, and got on the phone.  It took an 
entire evening of begging, pleading, bullying, threatening and 
screaming, but half a dozen reluctant cogs in the bureaucratic machine 
had all agreed to sign the papers Irena filled out for them.  All that 
was left was to visit the Troulsons in the morning to inform them that 
Tommy had an appointment with Dr. Rita Muller -- an outstanding 
child psychologist -- at three o'clock that afternoon.  Whew!
Reaching for what was left of the Coke, Irena congratulated herself 
on earning the ill-will of so many of her fellow workers in one 
evening.  But it was worth it!  She figured she would henceforth be 
known in the office as "the bulldozer."  But she could live with that 
label better than with the names her conscience would have called her 
had she failed to act.
The Coke was warm, of course, and flat after six hours in the cup.  
But its caffeine content was intact.  So, it would help Irena through her 
final task of the day.  Gathering up the papers on the coffee table she 
sorted through them, put them in the proper manila folders, inserted 
the folders in her bag, and put the bag by the door.  Then she turned 
to the end table beside the couch and, with both hands, lifted onto her 
lap the large book that had been gathering dust there -- her mother's 
old family Bible.
"Holy Bible" it said on the cover, "Holy Family Edition."  She opened 
it first to the pictures, colorful works of art she had often looked at as 
a little girl.  But this time she was determined to learn what the Bible 
actually said, the words not the pictures.  As she flipped through the 
huge volume, though, the immensity of the task ahead overwhelmed 
her.  "Where should I begin, and how can I ever read all of this?" she 
wondered.  But then the text in Matthew caught her eye because it 
was printed in both red and black.  "The words in red are Jesus," she 
remembered from somewhere, a piece of information once useful only 
as an answer in a trivia game but now a guide to finding the heart of 
the message in this holy book.  "I'll start off by reading the words of 
Jesus -- all of them."  
Too heavy to hold in her hands, she kept the leather-bound Bible 
on her lap.  With her head bowed over it, strands of red hair hung 
down to the gold leafed edges of the pages on either side, like curtains 
dividing the sacred from the profane.   As she read on into the night 
tears began falling onto the pages and she wiped them off with her 
hair.  But in her mind it was Jesus' feet that she was wiping as He 
spoke to her His wonderful words of forgiveness and comfort.
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